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To protect your privacy email responses are limited. GMAC strives to exceed every customer's expectations while providing you the protection you deserve. There are several ways to obtain answers to your questions; our Frequently Asked Questions and GMAC Account Center are the fastest and most convenient ways to get the answers to your GMAC questions. To expedite specific questions regarding your GMAC account, please call 1-800-200-4622. For more information on GMAC's Privacy Policy, please click here. If you still require further assistance, email us your question.

Hearing impaired customers can contact the GMAC Customer Service Center through a TDD machine by dialing 1-800-833-4622. Please have your account number ready. If you do not have access to a TDD machine, you may obtain service through a relay service. The service should be instructed to call our Customer Service at 1-800-200-4622. You can also email your comments to us.

FAQs:          Find answers to common questions regarding GMAC products, services and accounts.

Account Self-
Service:
Already have a GMAC Auto Account? Quickly perform common account tasks and activities online at the GMAC Account Center. (i.e. address changes, locate payment center, payoffs, etc.)

Online Account Services         How do I?
Forgot your password?         Make a payment?
Add a new GMAC account         Request a payoff quote?
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Email: Send us an Email (our typical response time is 3 days). Please call for immediate service.

Questions involving private or sensitive information should be directed to the appropriate GMAC Call Center due to the unsecure nature of email.

Phone: Automotive
GMAC Customer Service Center (Auto Financing & Leasing Questions): 1-800-200-4622
GMAC Vehicle Financing (General Questions): 1-800-32-SMART (1-800-327-6278)
GM Motor Club - Roadside Assistance: 1-877-466-6867
Nuvell Financial / Loan Servicing & Private Label: 1-800-350-3561
GMPP Mechanical Customer Service: 1-800-631-5590
Fleet & Commercial Services: 1-800-FleetOp (353-3867)

Insurance
GMAC Insurance: 1-800-462-2123
Dealership Wholesale Insurance: 1-800-729-4622
Reinsurance (Dealer, Broker, Agents): 1-800-380-4055

Mortgage & Real Estate
GMAC Mortgage: 1-800-766-4622

Investing & Banking
GMAC Bank: 1-866-246-2265
GMAC Demand Notes/Smart Notes: 1-888-271-4066
GMAC Commercial Paper: 1-800-338-4622

Employees
Family First by GMAC: 1-800-964-4622

Online: Investor Relations
GMAC Dealer Loans

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